Privacy Policy

Effective Date: July 9, 2026

Welcome to Mumbai School of Homeopathy ("MSOH", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://msoh.in, register for our courses, attend webinars, purchase educational products, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information.

Personal Information

When you register, enroll, contact us, or subscribe, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Postal address

  • Country and state

  • Professional qualifications

  • Medical registration details (where applicable)

  • Clinic or organization name

  • Billing information

  • GST information (if applicable)


Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your complete debit card, credit card, UPI, or banking details on our servers.

Payment processors maintain their own privacy and security policies.


Learning Information

When you access our courses, we may collect:

  • Course enrollments

  • Lesson completion

  • Quiz scores

  • Assignment submissions

  • Certificates earned

  • Viewing progress

  • Login activity


Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referral URLs

  • Pages visited

  • Time spent on pages

  • Cookies

  • Usage analytics


2. How We Use Your Information

We use your information to:

  • Create your student account

  • Provide access to purchased courses

  • Process payments

  • Deliver certificates

  • Respond to your queries

  • Send transactional emails

  • Send webinar reminders

  • Notify you about course updates

  • Improve our courses

  • Improve website performance

  • Prevent fraud

  • Comply with legal obligations

With your consent, we may also send educational newsletters, offers, and announcements.

You may unsubscribe from promotional communications at any time.


3. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Improve website performance

  • Measure traffic

  • Analyze visitor behaviour

  • Improve user experience

You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.


4. Third-Party Services

We may use trusted third-party providers for services including:

  • Payment processing

  • Email communication

  • Video hosting

  • Learning Management System (LMS)

  • Analytics

  • Customer support

  • Cloud hosting

These providers only receive the information necessary to perform their services and are expected to maintain appropriate security measures.


5. Data Sharing

We do not sell, rent, or trade your personal information.

We may disclose information:

  • To trusted service providers

  • To comply with legal obligations

  • To protect our legal rights

  • During business restructuring, merger, or acquisition

  • With your consent


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain student records

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Student course records may be retained to provide continued access where lifetime access has been offered.


8. Your Rights

Depending on applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Delete your information (subject to legal obligations)

  • Withdraw consent where applicable

  • Opt out of promotional communications

Requests may be made using the contact information below.


9. Children's Privacy

Our courses are primarily intended for healthcare professionals, students, and adult learners.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate parental or guardian consent.


10. International Users

Students may access our courses from countries outside India.

By using our services, you understand that your information may be processed and stored in India or in countries where our service providers operate.


11. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

Users should review the privacy policies of those websites before providing personal information.


12. Marketing Communications

If you subscribe to our newsletter or register for webinars, we may send:

  • Educational updates

  • New course launches

  • Offers

  • Event announcements

  • Practice growth resources

You can unsubscribe at any time using the unsubscribe link included in our emails.


13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page with the updated Effective Date.

Continued use of the website after changes indicates acceptance of the revised policy.


14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Mumbai School of Homeopathy (MSOH)

Website: https://msoh.in

Email: [email protected]

Phone: +91 80 80 850 950

We will make reasonable efforts to respond to your request within a reasonable time.